Failing Forward: Higher Ed Marketing Innovation
Many schools are hesitant to adopt higher ed innovation in their marketing strategy, but the benefits far outweigh the risks. Learn how innovation can change the game for your school!
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Artificial Intelligence (AI) is reshaping the world at an unprecedented pace, and if you know me, you know I’ve embraced it fully.
AI tools are now capable of analyzing vast amounts of consumer data to uncover patterns and insights that were previously unimaginable.
This allows marketers to create highly targeted and personalized campaigns that significantly boost engagement and sales.
For example, AI-driven platforms can segment audiences more precisely, ensuring that each message reaches the right people at the right time.
Additionally, language learning models allow us to create highly targeted content quickly.
Overall, AI makes marketing more efficient and more impactful. Yet, many still refuse to make AI a part of their day-to-day operations.
Why?
I believe most hesitancy stems from these three objections…
Many people feel relying on AI to create undermines human effort and authenticity.
However, this overlooks the historical evolution of technology and its role in enhancing human creativity.
Historically, the transition from longhand writing to the typewriter, and from the typewriter to word processing software, has faced similar criticisms.
Critics argued that the mechanical process lacked the personal touch and artistry of penmanship.
However, as typewriters became more widely adopted, they were recognized for their efficiency and ability to produce clear, legible text quickly.
And early programs like WordStar and Microsoft Word revolutionized writing by providing features such as spell check, formatting tools, and the ability to easily edit and revise text, yet they faced similar criticisms.
All of these advancements were scary at first, but they streamlined the writing process and expanded the creative possibilities for writers.
Despite initial objections, these tools eventually became indispensable.
Artificial intelligence will be the same. Like the typewriter and word processor before it, AI is a tool designed to enhance human capabilities.
AI can analyze vast amounts of data, identify patterns, and generate insights that might take humans much longer to uncover.
In creative fields, AI can assist with tasks such as brainstorming, drafting, editing, and even generating new content based on predefined parameters.
The objection that using AI is cheating fails to recognize the collaborative potential of AI tools.
The fear that AI-generated content lacks authenticity overlooks the fact that AI is a tool used by humans, not an independent creator.
The authenticity and individuality of creative work come from the human touch, which AI supports rather than replaces.
AI can handle technical aspects and provide a foundation, but the human creator adds the nuance, emotion, and unique perspective that define authentic creativity.
Embracing AI as a tool, rather than fearing it, allows us to leverage its capabilities to expand the boundaries of what we can create.
The ethical implications of AI, particularly in creative fields, have sparked significant debate.
A common objection is that AI is unethical because it allegedly “steals” other people’s creations.
I believe this misconception arises from a misunderstanding of how AI models, like ChatGPT, operate.
AI language models are trained on vast datasets that include a wide range of texts from books, articles, websites, and other sources.
During training, these models learn to recognize and predict patterns in the data.
When prompted, the AI generates content based on the patterns it has learned, rather than copying specific excerpts from its training data.
Think of AI training as like teaching a child to write by exposing them to thousands of books.
Over time, the child learns various writing styles, vocabulary, and narrative techniques. When asked to write a story, the child doesn’t copy a story verbatim from the books they’ve read.
Instead, they create a new story using the knowledge and skills they’ve acquired.
Similarly, AI uses pattern recognition to generate content that is new and unique, even though it has been influenced by its training data.
AI does not operate like a search engine, where specific queries retrieve specific documents. Instead, AI generates content dynamically, drawing from the extensive patterns it has learned.
It’s like showing a computer a million sunsets, then asking it to draw a sunset.
It’s not going to show you one of the sunsets it was shown, which is what Google search does, instead it will draw a sunset of its own based on the patterns it learned sunsets are made from.
This generative capability ensures that the content produced by AI is not a direct copy of any single source, but rather a unique combination of learned information.
The fear that AI will lead to massive job losses and widespread unemployment is a common and understandable concern.
However, this fear overlooks the broader historical context of technological advancement.
When explaining this, Gary Vaynerchuk references the invention of the tractor.
Many feared the tractor would displace agricultural workers, but the tractor didn’t displace jobs. It created more.
It made farming more efficient which in turn increased agricultural productivity and led to more jobs in food processing, transportation, and other related fields!
AI is expected to follow a similar trajectory.
While it may displace some jobs, it will create new opportunities and transform existing ones in ways that enhance productivity and innovation. In fact, AI is already creating new roles in various sectors.
Jobs related to AI development, maintenance, and oversight are on the rise. These include AI specialists, data scientists, machine learning engineers, and AI ethicists.
As AI technology advances, the demand for professionals who can develop, implement, and manage AI systems will continue to grow.
One of the most promising aspects of AI is its potential to free humans from mundane tasks and repetitive labor.
Think about it. AI can handle data entry, scheduling, customer service inquiries, and other routine tasks, how much more time would that give back to the average marketer?
Embracing AI with a forward-thinking mindset allows us to harness its potential to improve our work lives, enhance productivity, and open up new avenues for professional growth and creativity.
AI is not here to replace us, it’s here to empower us.
AI’s most significant promise lies in its ability to augment human capabilities.
By analyzing vast amounts of data, AI can help marketers understand customer preferences, behaviors, and needs in unprecedented detail.
This enables the creation of highly targeted campaigns that resonate with individual consumers, leading to increased engagement and loyalty.
Imagine being able to deliver the right message to the right person at the right time, consistently and efficiently.
Not to mention, predictive analytics powered by AI can forecast future trends based on historical data, helping marketers stay ahead of the curve and make proactive decisions.
Now is the time to leverage AI to your advantage.
Caylor Solutions offers a 6-Session AI Masterclass that will empower your team to maximize AI for creativity, productivity and time-management.
Email us at wilson@caylor-solutions.com to learn more.
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